November 5, 2025
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Legacy Exit Group operates as a timeshare exit company based in Scottsdale, Arizona, claiming to help owners terminate unwanted timeshare contracts. With 9.1 million U.S. households owning timeshares in 2025 and exit scams costing victims over $300 million between 2019 and 2024, researching any exit company thoroughly protects your finances and peace of mind.
Understanding Legacy Exit Group’s services, ownership structure, customer service track record, and verified reviews helps you make informed decisions. This analysis examines publicly available information, customer feedback from multiple platforms, and compares Legacy Exit Group to industry standards for timeshare cancellation services.
Legacy Exit Group, owned by Mr. Daniel Philip according to Better Business Bureau records, maintains offices at 7014 E Camelback Rd Suite 1452 in Scottsdale, Arizona. The company received BBB accreditation in March 2023, despite claims of operating since 2014 in some marketing materials.
Legacy Exit Group is owned by Daniel Philip and based in Scottsdale, Arizona. The company received BBB accreditation in March 2023, raising questions about its operational history given the recent accreditation timeline versus claimed founding dates.
The disconnect between claimed founding dates and recent BBB accreditation creates uncertainty about Legacy Exit Group’s actual track record. Review sites note paid media articles appearing simultaneously on March 2, 2023, the same month as BBB accreditation. Industry analysts recommend verifying company longevity through multiple independent sources beyond self-reported information.
Timeshare exit companies with established track records typically maintain BBB accreditation for multiple years, demonstrate consistent review patterns across platforms, and show verifiable case histories spanning their claimed operational period. New or recently accredited companies lack the proven experience necessary for complex contract cancellations.
Customer service responsiveness determines exit company reliability. Trustpilot reviews from 2024-2025 reveal concerning communication patterns reported by multiple Legacy Exit Group clients.
Multiple 2024-2025 Trustpilot reviews report Legacy Exit Group communication problems including unanswered phone calls, unresponsive text messages, and lack of progress updates after payment. One reviewer stated after a year, associated attorneys sent letters saying they could not complete the exit.
Trustpilot reviews from April 2024 detail specific customer service failures. One reviewer reported paying Legacy Exit Group, then receiving a letter from an associated lawyer stating he was “unable to get me out of my timeshare and to not bother paying any other timeshare exit companies.” The reviewer characterized their experience as “a waste of money and time” after a year of working with the company.
Another April 2024 review described taking out a loan to pay Legacy Exit Group, only to discover “they can’t do anything” despite promises of legal action. The reviewer stated, “you call and call and they never answer the phone. They will text you back and say they saw that you called, but they won’t answer back to the text.”
Expert Tip: Before signing with any timeshare exit company, verify their complaint resolution process through BBB records. Look for patterns in how quickly they respond to customer concerns and whether they resolve issues satisfactorily. A one-year timeline without progress indicates serious operational problems.
Legacy Exit Group claims to partner with attorneys for timeshare contract termination. Understanding actual legal partnerships versus marketing claims protects consumers from paying for services not delivered
Legacy Exit Group references attorney partnerships including LeGrand Legal Services. However, multiple customer reviews report receiving letters from these attorneys stating they could not complete exits after clients paid thousands of dollars upfront.
The company’s website mentions working with legal professionals specializing in timeshare contracts. Review sites question claims of “in-house attorneys,” noting this creates urgency for owners to sign contracts quickly. One reviewer reported being charged $10,000 and working with “Attorney David – LeGrand Legal services” but receiving “NO RESPONSE” to follow-up inquiries.
Legitimate attorney-based exit firms maintain transparent bar licensure information, provide direct attorney contact details, and document legal strategies in writing. Vague references to attorney partnerships without verifiable credentials raise concerns about actual legal representation quality.
Professional timeshare exit requires contract analysis, identification of cancellation grounds, strategic developer negotiation, and proper documentation. The process typically takes six months to two years depending on complexity. Companies promising faster timelines often fail to deliver because developers require extensive documentation and legal review before releasing owners from contracts.
Review analysis across multiple platforms reveals concerning patterns. While some positive testimonials appear on promotional sites, independent review platforms show markedly different feedback.
Trustpilot shows predominantly negative Legacy Exit Group reviews in 2024-2025, with complaints about non-responsiveness, failed exits after payment, and lack of refunds. BBB reviews show mixed feedback with some customers reporting communication problems after final payment.
A May 2025 Trustpilot reviewer wrote they were “back to square one after a year” and called Legacy Exit Group “a scam.” Multiple reviews mention the company being “great at first” but ignoring clients “when they got our complete payment.” This pattern suggests potential bait-and-switch tactics where initial responsiveness disappears post-payment.
The Better Business Bureau profile shows some positive reviews alongside complaints about ignored communication attempts. One BBB review states, “This company was great at first. But when they got our complete payment, that was when we started to get ignored.” Cross-platform review consistency matters more than individual testimonials when evaluating exit company legitimacy.
Is Legacy Exit Group BBB accredited?
Yes, Legacy Exit Group received BBB accreditation in March 2023. However, the recent accreditation date raises questions about their claimed operational history since 2014, as established companies typically maintain multi-year BBB relationships.
How much does Legacy Exit Group charge for timeshare exit services?
Customer reviews mention fees ranging from $8,000 to $10,000. One Trustpilot review specifically referenced a $10,000 charge with no successful exit achieved. Always verify total costs and refund policies before paying.
Does Legacy Exit Group offer refunds if they cannot cancel your timeshare?
Multiple 2024-2025 reviews report Legacy Exit Group keeping payments despite failing to complete exits. One reviewer stated after two years the company “said they could not get me out, keep my money, no refund.”
Who owns Legacy Exit Group?
According to Better Business Bureau records, Mr. Daniel Philip owns Legacy Exit Group. The company operates from Scottsdale, Arizona at 7014 E Camelback Rd Suite 1452.
Legacy Exit Group presents red flags requiring careful consideration before engagement. Recent BBB accreditation in March 2023, multiple customer complaints about communication failures after payment, and reports of unsuccessful exits after charging $8,000-$10,000 raise serious concerns about reliability.
With fraud losses exceeding $10 billion in 2023 and timeshare exit scams targeting desperate owners, thorough research protects your financial security. Companies with established track records, transparent communication, escrow payment options, and consistent positive reviews across multiple years provide safer alternatives.
Get a free timeshare contract review and compare your exit options before committing to any company. Timeshare Exit Today offers comprehensive contract analysis with over 40 years of combined real estate expertise, transparent pricing, credit protection guarantees, and a 100% money-back guarantee. Call 866-453-8111 or visit timeshareexittoday.com to explore proven exit strategies from a company established since 2017 with verifiable success records.
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